11 July 2023
Dear Customer
Road closure in The Causeway and The Common, Hazelbury Bryan.
We’re replacing water mains in The Causeway and The Common at Hazelbury Bryan.
These ageing pipes are prone to bursting and replacing them will ensure you have improved water quality and a more reliable supply.
Our work will involve replacing the water main heading towards The Common with new plastic pipes using open cut, pipe bursting and directional drilling techniques.
Work will start on Monday 21 August 2023 and we expect it to be completed by Friday 24 November 2023.
How will the work affect you?
The Causeway and The Common will be closed to through traffic between Hazelbury Bryan village and Mill End Farm. You can see the map here.
Access will be maintained for residents and businesses, but it may be restricted at times. Please speak to our on-site team with any specific access requirements.
Alternative routes will be clearly signposted and are included on the attached map - and access will continue to be provided for emergency vehicles.
We shouldn’t need to enter your property but, if we do, our staff carry identification which you should ask to see before letting them in.
There will be times when your water supply will be interrupted, but we will give you 48 hours’ notice of when this will be.
Anything else you need to know?
For security reasons, we will install an alarm system at our construction compound. If the alarm goes off when the site is unoccupied, or if you have any further questions about our work, please call 0345 600 4 600or visit wessexwater.co.uk/contact-us
If you are a business or other non-household property you will need to contact your water retailer with any enquiries. You can find their contact details on your most recent water bill.
Need some extra support?
We know that some customers need extra help due to age, ill health, a disability, mental illness or additional needs. This may include easy access to water during a leak or outage, help reading your meter, or setting up a password for when we visit. You can register for Priority Services on our website at wessexwater.co.uk/priorityservices or call us on 0345 600 4 600.
We’re sorry for any inconvenience caused by our work.
Yours faithfully
Egidijus Mockevicius
Wessex Water